Get to handle all your difficult timekeeping troubles without having to move from your Freshdesk screen
Installing the Harvest app for your Freshdesk will let you handle all your timekeeping troubles from the comfort of your helpdesk.
Some benefits of using this app are:
1. Upload Freshdesk time-sheet entries for tickets to Harvest
2. Specify which Client, Project and Task in Harvest you wish to map Freshdesk time-sheet entries to.
For instructions to install - https://support.freshdesk.com/support/solutions/articles/4721-the-harvest-app