Human Resources Management App
Manage employee lifecycles in Freshdesk fully automated from onboarding to retirement.
With our Freshdesk HR app, you can let our AI-Agents work for you – directly from the cloud. The wide range of functions of our Freshdesk HR app enhances your Freshdesk HR ticket system in an intelligent and smart way. Our innovative Freshdesk HR solution ensures lean and fast processes during all stages of the employee lifecycle covering tasks like the issuing of certificates or the processing of documents and data.
Onboarding without obstacles: Our AI-Agents ensure smooth and obstacle-free onboarding processes for new employees by collecting all relevant information from the job application tool and handing these data over to the employee administration. An additional asset of our AI-Agents is that they take the onboarding process to a logical end by setting up the new employee into the accounting system and by creating an employment contract automatically.
No questions are left unanswered: In case that the applicant’s master data are incomplete, our AI-Agents will request the missing data autonomously – via email, app, or messenger app.
Time detectives: The recording of working hours, attendances, excused and unexcused absences work, attendance, absence, or even unexcused absences is just as much a daily routine for our AI agents as the recording sick notes.
Issuing and archiving certificates: Paperwork can be a burden even if the paper is electronic. Our AI agents don’t mind doing paperwork but, on the contrary, are fully dedicated to transmitting documents and certificates to the employee or to the responsible authorities and to automatically archive all documents in the electronic personnel file.
Smart software self-starters: Our AI-Agents are virtual all-rounders and can easily use popular HR software solutions – directly from the cloud or, if requested, also on a computer via a user interface. In addition, our AI-Agents learn exceptionally fast when it comes to using new software solutions and/or HR applications.
Upon instruction and active: Within no time, our AI agents process the desired issue, triggered by a forwarded ticket or autonomously by a defined set of rules.
All customizing tasks can be performed by the customer via the partner portal at partners.ai-works4u.com. A detailed dashboard provides information about the number and quality of the app.