Connect multiple stores, view order details, and even refund or cancel orders from Freshdesk. No more scrambling to find order details, and no more tab-switching to refund or cancel orders.
With the Shopify app, you can easily connect multiple stores you've got and see your customers' recent order details when you're working on tickets. You can see the shipping and payment status against every order, inside Freshdesk.
You don't have to switch tabs back and forth the next time your customers ask for a refund or cancellation - you can do that right from Freshdesk. If you get even a few dozen tickets a day, this is a big time-saver!