With Seekify, your Customer Support Agents get access to upskilling and CX-driven content while getting insights to set performance goals right. Integrate Seekify App with Freshdesk to create, assign and collaborate contextual content to improve performance and productivity of Support agents in no time. -Browse curated, contextual and CX-oriented content which is focused on Customer Support and Customer Handling Tactics & Tricks -Customer Support Agents or Managers can enroll themselves for personalized content to learn what is lacking based on their performance metrics -Check their content consumption progress through assessments on customer success skills -Access agents and content reports getting the insights into content consumption on a team-level or individual-level -Collaborate and engage within the Customer Support team through comments