Kasheruka Digital provides this integration for agents with trello.
We have created this application to integrate Trello with Freshdesk, So that as soon as any ticket gets created in trello it will automatically create a corresponding ticket in Freshdesk as well for tracking purposes
- seamless integration with Trello.
- No UI / Manual intervention needed to copy issues from trello to Freshdesk
Sample use case #1:
- End-user is trying to create an issue in Trello
- Agent needs to see what the issue is
- Agent logs into Freshdesk portal and seems a copy of issue created in Freshdesk
- Agent takes further steps to resolve the issue.
Any questions, please feel free to email us at email@example.com!
1. Create an account in Trello
2. Fetch Trello API KEY and API Token
3. Create Trello URL from API key as mentioned in the intallation config page
4. Fetch Freshdesk API key
5. Update the installation configuarations.