The Zoho CRM app lets you handle all your sales and support related troubles right from Freshdesk.
Get customer information from Zoho CRM into your Freshdesk account.
1. Save valuable time and reduce your multitasking woes with all your Zoho CRM info showing up in your Freshdesk dashboard.
2. Customer information such as lead and contact details are all automatically synced to your helpdesk in an attempt to bring your sales and support teams closer.
To install the Zoho CRM app in your helpdesk, follow these steps:
1. Click on Install. You will be asked for Zoho CRM's data center.
2. Click on Continue to integrate Zoho CRM with Freshdesk. Again you will be asked for Zoho CRM’s data center and also asked to select the contact and lead fields to be displayed.
3. Hit Install.