Save customer support agents hours of time each week with the Freshdesk Calendar Sync app (powered by the Nylas Calendar API). The application gives Freshdesk customer support agents team-wide calendar visibility, allowing agents can schedule meetings between users and the first available agent all without leaving the Freshdesk ticket. The scheduler seamlessly integrates with all calendar services, including: Gmail Outlook.com Microsoft Exchange Office 365 Yahoo iCloud, and the rest. So regardless of which calendar service provider agents use, they can find an agent with the earliest availability to schedule an event with users who need support.