Import your Outlook for Office 365 contacts into Freshsales as Leads or contacts
The Outlook contacts integration allows every user in Freshsales to keep their CRM database up-to-date by syncing their contacts folder from Outlook for Office 365.
* Users can choose to sync one of their Outlook Contact folder as either leads (or) contacts or as both leads and contacts.
* The first time the sync happens, all contacts from the selected contact folder are imported, provided the contact has an email address or phone number
* For every subsequent sync, any new contacts being added to the selected contacts folder or any modifications to the existing contacts is synced to Freshsales.
Please note that this is a one-way sync i.e. Information flow is from Outlook Contacts to Freshsales and the sync happens once every 30mins