Freshworks Suite Ringcentral Office
Verified by FreshworksThis app gives you full control over your RingCentral telephony from inside Freshworks Suite.
Published by Freshworks(about 12 months ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
The new standard in CTI’s is the full integration of RingCentral in Freshworks Suite by Loyally. The most important features include:
- Full call control: answer, reject, dial, transfer and hold.
- Answers calls while continuing your current work in Freshworks Suite.
- Automatic lead/contact lookup for outbound and inbound calls.
- Make notes during the call.
- Create a callLog after the call and add it to an existing lead or contact
- Create a CallLog after the call and add it to a new Lead or contact
- Add notes to a CallLog
- Display queue of the call.
- CLID selection for outbound calls.
Newly added features:
- Click To Dial
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Please contact us on our support address to install the RingCentral Freshworks Suite Call Control application or to schedule a personal demo.
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