This Freshsales-Freshdesk integration fetches relevant customer information, gathered by sales agents on Freshsales through email conversations and phone logs, and lets you view the same in Freshdesk. Access information about requesters from Freshsales directly in Freshdesk so you have additional context regarding their problems when responding to them. Thus, increase your productivity, and win customers and keep them for life by speeding up response times through this nifty integration between Freshsales and Freshdesk.