Knowledge Sync: Confluence to Freshservice
Synchronize Confluence Pages to your Freshservice Knowledge Base
This add-on enables you to synchronize Confluence pages with your Freshservice Help Center to make your product documentation accessible to your support staff without adding new users to your Confluence instance.
* Easily Sync Pages to your Help Center
No more copying your docs manually to your Freshservice Help Center, or granting your support team access to another system to search for answers. Sync Confluence pages with only a few clicks.
* Searchable in Freshservice
Synced pages are immediately accessible to your support staff as if it was a normal Freshservice Help Center page, ready to support your agents finding answers.
* Automatically Updated
Knowledge Sync keeps your Freshservice solution articles in sync with Confluence documents, so whenever you update a Confluence page it will update the associated solution article.
The add-on comes with a detailed onboarding tutorial that will walk you through the necessary steps to sync content properly