Stay on top of your tasks by integrating your Office 365 calendar with the one in your service desk. Integrating Office 365 with Freshservice will give you the following advantages:
- Details of tasks, changes, meetings and so on are synced and available to view within either Office 365 or Freshservice.
- You can also set reminders for service desk activities and receive push notifications on the Office 365 mobile app.
- Meetings can be scheduled or joined from right within a ticket, based on the available times of attendees as per their Office 365 calendars.
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Please click on the link below so you can be redirected to the solution article with detailed information on the installation process.
https://support.freshservice.com/support/solutions/articles/223146-freshservice-integration-with-microsoft-office-365-calendar