Integrate Freshservice with PagerDuty and never miss a ticket with Incident Management System
Freshservice’s PagerDuty integration ensures that every ticket is attended and gets the attention it deserves. By installing the PagerDuty app:
- You can sync your PagerDuty incidents with Freshservice and manage all your incidents from your service desk, letting your team handle critical incidents quickly and efficiently.
- All status changes are automatically reflected on both platforms.
- Every new ticket created in Freshservice creates a new incident in PagerDuty, bringing its advanced monitoring, SLA-based escalation and alert system into effect.
Please use the link below so you can be redirected to the solution article with detailed information on the installation process.