Quick Resolver - Freshworks Marketplace

Quick Resolve button for tickets on the navigation bar.

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Customers who have installed Quick Resolver, have also installed

Attachments Manager

Have complete access over all the ticket attachments with this attachments manager widget.

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Freshservice defaults the visibility of notes to Private. This app overrides the default behaviour and sets the note visibility to Public by default.

Retain CC In Ticket Replies

This app retains the CC additions in the successive conversations for a ticket.

Clone Change Request

This App helps agents clone a Change Request in Freshdesk at the click of a button.