Integrating SurveyMonkey with Freshservice will provide powerful customer support through meaningful feedback.
Integrating SurveyMonkey with Freshservice allows customers to immediately log their experiences and provides you with valuable insight on what your customers want, or where you need improvement by providing a way to:
- Create and share surveys to gain meaningful data.
- Attach a survey to an existing ticket, or define a scenario under which a customer is invited to take a survey (for example when a ticket is closed or resolved).
Please click on the link below so you can be redirected to the solution article with detailed information on the installation process.