Freshservice - Azure DevOps Integration app by IntegrateCloud is seamless integration between Freshservice and Azure DevOps. Freshservice - Azure DevOps Integration app allows agents to create DevOps work items from Freshservice tickets easily Create Bug, Epic, Feature, User Story, and Product Backlog work items right from the app. They can use this app to search, link existing work items and notify Azure DevOps work items. Using this app,you can also collaborate with your support team. We also support customization based on customer requests and tailored to your needs! We bring Azure DevOps closer to your business requirements FreshService Agents can search and link existing work items from Azure DevOps in the IntegrateCloud app itself. Freshservice Azure DevOps app by IntegrateCloud also allows syncing of comments,status and other custom fields from Freshservice to Azure DevOps and from Azure DevOps to Freshservice This will help you in increasing the productivity of your team. The Freshservice Azure DevOps app by IntegrateCloud is easy to set up and use. The Freshservice - Azure DevOps app provides a number of features like Create New Work Items, Link Existing Work Items, Notifying linked work items, View the History of Work Items, Search and linking Work Items. Create New Work Item lets the Freshservice user create a new work item # in the Azure DevOps platform. The Support Agent can select different types of fields like Project, WorkItem Type (like Bug, Feature, Epic, Task, Product Backlog, Issue, or any other Custom Work Item), Area, Iteration, Custom Fields, and Upload Fields. Based on Freshservice user inputs and selections in the Create new Work Item form work item will be create instantly in the Azure DevOps and created work item details will be displayed in the Azure DevOps integration app. Link Existing Work Item The Link button in the Freshservice-Azure DevOps app allows the support agent to link an existing Azure DevOps Workitem # to the current Freshservice ticket. Freshservice - Azure DevOps app allows the user to create or link multiple work items to one Freshservice ticket. Notify linked Work Items Notify button in Freshservice - Azure DevOps app allows the support agent to notify all or particular Azure DevOps work items. The linked ticket information will be displayed in the comment in the Azure DevOps Work Item. The support agent can also send the files from Freshservice to Azure DevOps while notifying. Work Item History The Freshservice - Azure DevOps app Work Item history modal shows the details of the work item history including the comments and a few other details history of the linked work item. Users can also send notifications to work items. This Freshservice - Azure DevOps integration app is available with all Azure DevOps projects. We are providing Advanced features like a system, custom fields, and comments syncing in this app. For advanced features please visit our website at <https://integratecloud.com> for any help related to setup, please visit our support website <https://support.integratecloud.com/freshservice-azure-devops-connector> ***NOTE***: This app is available for a trial period of 90 days with all the DevOps projects, also we are providing a free edition of the app with limited features please try using the below link https://www.freshworks.com/apps/freshservice/azure_devops_integration_free