FullContact Connector App
Verified by FreshworksSync data from FullContact to Freshdesk
Published by Freshworks(about 2 days ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
The FullContact Connector app seamlessly integrates Freshdesk and FullContact, enhancing data enrichment and operational efficiency.
The app enriches Freshdesk contact information with data from FullContact. For more details, refer to the article - https://support.freshdesk.com/en/support/solutions/articles/50000010001.
With the data sync feature, you can do the following:
Data enrichment from FullContact to Freshdesk:
Enhance contact profiles in Freshdesk with detailed information from FullContact.
Run automation on Freshdesk tickets using enriched contact data.
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1. Install the App:
- Go to Admin -> Apps in Freshdesk and search for ‘FullContact Connector App’.
- Click on Install and connect your Freshdesk account.
2. Connect Freshdesk:
Note: You need to have Account admin access on Freshdesk to install the app
- Enter your Freshdesk domain (format: `yourcompany.freshdesk.com`).
- Enter an admin Freshdesk API key:
- Find it under Profile Settings > View API key.
- Complete captcha verification to retrieve the key.
- Select the agents who will have access to the FullContact configuration
- Click 'Install' to complete the setup.
For detailed instructions on how to configure data sync, refer to this article - https://support.freshdesk.com/en/support/solutions/articles/50000010001
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