FullContact Connector App
Verified by FreshworksSync data from FullContact to Freshchat/CSS
Published by Freshworks(about 8 months ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
The FullContact Connector app seamlessly integrates Freshchat/CSS and FullContact, enhancing data enrichment and operational efficiency.
The app enriches Freshchat/CSS contact information with data from FullContact. For more details, refer to the article - https://crmsupport.freshworks.com/en/support/solutions/articles/50000010002.
With the data sync feature, you can do the following:
Data enrichment from FullContact to Freshchat/CSS:
1. Enhance contact profiles in Freshchat/CSS with detailed information from FullContact.
2. Run automation on Freshchat conversations using enriched contact data.
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1. Install the App:
- Go to Admin → Marketplace Apps and search for ‘FullContact Connector App’.
- Click on Install and connect your account.
2. Connect Freshchat:
- Enter your Freshchat & CRM domain and API keys from Admin -> API settings
- Select the agents who will have access to the FullContact configuration.
- Click 'Install'. Once the app installation is complete, navigate to the full-page app on the left navigation bar.
For more details on how to install the app, refer to this article - https://crmsupport.freshworks.com/en/support/solutions/articles/50000010002
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