Freshworks Marketplace

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Geckoboard

Increase the visibility of live support KPIs throughout your organisation with Geckoboard
Published by support(about almost 2 years ago)
Version History
Version 1.0
Supported for
Visit Site To Install
OverviewInstallation InstructionsPrivacy & Security
Geckoboard makes it easy to share live Freshdesk metrics and KPIs, so everyone can see at a glance what needs nurturing, instantly respond to problems and be consistently awesome. Securely connect your Freshdesk account, and in minutes you can create a tailored dashboard that makes live data from your Freshdesk account accessible and easy to understand. No coding, design skills, training or endless Googling required. Get everyone engaged with your team's KPIs - wherever they are - by sharing your dashboards with a simple link, inviting them to your Geckoboard account or schedule them to post to Slack every day, week or month. For maximum impact, Geckoboard's TV mode is quick and easy to set up using basic off-the-shelf hardware - perfect for showing your team (and the rest of your organisation) what's happening in support right now.

App Details

Categories
Data management & Analytics

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

1. Log into Geckoboard or begin your free 14 day trial at www.geckoboard.com/try-geckoboard/ 2. Click ‘Add widget’ and select Freshdesk as your data source 3. Securely connect to your Freshdesk account using your helpdesk name and Freshdesk API key (available in your Freshdesk profile settings). 4. Start visualizing metrics from your Freshdesk account!

App Details

Categories
Data management & Analytics

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support

App Details

Categories
Data management & Analytics

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

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