With the Gmail and Freshsales integration, you can receive, reply to, and manage all your prospects-related emails directly within Freshsales. This helps optimize operations and drives productivity as you don’t have to toggle between your mailbox and CRM constantly. Here’s all that you can do with Gmail for Freshsales: 1, Create a new lead/contact 2. Get context about a Freshsales lead/contact from within Gmail 3. View a lead/contact in Freshsales 4. Add and view activities 5. Add and view notes 6. Send an email to a lead/contact