This integration allows teams to easily access contacts and deal with information from Hubspot CRM within Freshchat through the Hubspot CRM app. Once installed, agents can perform the following tasks without leaving Freshchat: 1. Access Hubspot CRM contacts, companies and deals 2. Create new contact from a conversation, if they’re not in Hubspot 3. Create a new deal from a conversation 4. View deals associated with a contact 5. View contact lists associated with a contact