Here is a quick step-by-step flow on how to successfully integrate the Hubstaff app. 1. Start installation: - Log in to your Freshservice account and go to Marketplace Apps. - Search and select the Hubstaff for Freshservice app using the Search apps option. - Click Install to install the app. 2. Authorize app (post installation): - Login to your Freshservice account and go to Tickets > List. - Click any ticket Subject to open the ticket details page. Note: The Hubstaff for Freshservice app is displayed as a widget on the right side of the ticket details page. - Follow the steps to authorize the app. Detailed help article: https://support.freshservice.com/en/support/solutions/articles/50000011550-freshservice-integration-with-hubstaff-app