As a reminder, the way in which a given App within the Freshworks Marketplace processes, transmits, uses, and retains data (including in the context of artificial intelligence (AI) related features) is defined by the license terms offered by the relevant third-party licensor of that App.
Inline Help is a tool that transforms your Freshdesk knowledge base into an intelligent, AI-powered support system. It includes features like "Explain This," providing in-app contextual assistance, a Chatbot for real-time intelligent responses, a centralized Widget for all support tools, and a Knowledge Base for user-centric information access. Additionally, it offers a Ticket Form for easy issue reporting and uses AI for continuous knowledge refinement, optimizing content in real-time. This suite of tools is designed to elevate the user experience and streamline customer support delivery, making your knowledge base a more effective and efficient asset. Powered by ChatGPT and OpenAI LLM.
Data Management and Storage
Please reach out to developer support for any info related to User Data Management
Create an Account: Sign up on the Inline Help website - https://inlinehelp.com. Opt for the free trial to explore the service.
Onboarding: After account creation, a brief and straightforward onboarding process begins, guiding you through essential steps. Connect via Freshdesk API integration.
Ready to Use: In less than 5 minutes, you'll be set up and ready to leverage Inline Help's AI-driven features within your application.
Not an Admin? Share this app with your admin to install it for you.
Version History
This is the first version. Release notes not yet available.
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