1.0 (July 2023)
No release notes found
Line channel for Freshchat powered by Engagely
Integrate Line seamlessly with Freshchat to build great user conversational experience with Engagely
Published by support(about almost 2 years ago)
Supported for
Installing this Freshchat-Engagely app will allow you to :
- Provide 24x7 assistance to your customers and partners to chat with support agents, raise tickets/orders, get automated support, etc., from Line directly.
- Connect Line bot to live agent assistance for solving queries
- Enable a host of features for users/agents such as transfer files, auto-respond, raise tickets (on Freshdesk) and more. Available with an AI bot and also as a vanilla Line channel as needed.
- Enable seamless multi-lingual communication with most languages including Chinese, Thai, Bahasa, Japanese, and many more.
App Details
Categories
Developer Resources
Marketplace Resources
1. Head over to Freshworks Marketplace and click the dropdown menu beneath 'Select Product'.
2. Choose Freshchat from the given options.
3. In the "Search box" search for 'Line channel for Freshchat powered by Engagely', simply click on the icon and hit install.
4. You would be redirected to https://www.engagely.ai/engagely-line-freshchat/ which would help you to reach us.
5. You can fill the lead formon the redirected page or fill the below form to have a trial account:
https://forms.gle/A8Vop7Wj8XBVgfxK7
Please note: Line developer account is mandatory to get a free trial account
App Details
Categories
Developer Resources
Marketplace Resources
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
App Details
Categories
Developer Resources
Marketplace Resources
Log in to install this app
Enter your Freshwork's product URL to proceed
https://
Proceed
Version History