1.0 (July 2023)
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Localize
Using Localize with Freshdesk provides the fastest and easiest way to translate your helpdesk.
Published by Localize(about almost 2 years ago)
Supported for
With a multilingual user base, translating helpdesk content reduces your support load. Using Localize makes the entire translation process quick-and-easy.
Localize runs on your helpdesk by executing a one-line JavaScript snippet. It's one line of code that will load Localize on your helpdesk and change the experience for visitors who want to read your content in their preferred language.
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For instructions on the Localize configuration set up, go to this link - <a href="https://help.localizejs.com/docs/freshdesk">https://help.localizejs.com/docs/freshdesk</a>
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Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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