Installing the LogMeIn app for Freshservice will let you share users’ screens instantly, and solve problems in real time. This integration will: - Take your support to the next level by giving your support executives the ability to take over their customer’s screens and solve their problems in real time. - Cut out the hours of time you spend trying to understand your client’s problems via email, phone or chat, letting you troubleshoot problems almost instantly.

Please click on the link below so you can be redirected to the solution article with detailed information on the installation process. https://support.freshservice.com/support/solutions/articles/190737-freshservice-integration-with-logmein-rescue