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Membitbot

Membitbot, provides CRM users an AI solution for customer support and process automation through Freshchat.
Published by support(about almost 2 years ago)
Version History
Version 1.0
As a reminder, the way in which a given App within the Freshworks Marketplace processes, transmits, uses, and retains data (including in the context of artificial intelligence (AI) related features) is defined by the license terms offered by the relevant third-party licensor of that App.
Not governed by Freshworks Freddy AI
Visit Site To Install
OverviewInstallation InstructionsPrivacy & Security
Membitbot, harmonizes a variety of communication channels, AI and ML technology, chatbot integrations with CRM and Freshchat system. With ultra-fast time to market and super-easy implementation, Membitbot boosts customer satisfaction and increases revenue. Membitbot has omnichannel capabilities and is a multilingual. It interfaces with a wide variety of inputs from user channels - mobile, desktop, Facebook, WhatsApp, and telephone. It processes the customer’s inquiry, and effectively executes the task automatically. It then uses its hybrid intelligence to decide whether the conversation would benefit from human interaction, in which case, the conversation is automatically escalated to Freshchat agents or any other live agent system, seamlessly and with no interruption. If there is no live agent system, Membitbot will open a service ticket directly into Freshdesk or Freshsales. No need for programming, no data scientists, or complicated procedures. Our smart chatbots make it all as easy as it can be - not just for the customer but for the organization as well. NOTE: POC WILL BE FREE OF COST WITH COMMITMENT FOR FUTURE BASED ON SUCCESS.

App Details

Categories
AI & BotsChat, Video & Telephony

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

Please see this video— https://www.youtube.com/watch?v=wyiXLAnY6zU&feature=youtu.be—for detailed instructions on how to connect Membitbot with Freshchat.

App Details

Categories
AI & BotsChat, Video & Telephony

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support

App Details

Categories
AI & BotsChat, Video & Telephony

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

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