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MessageBird Integration for Freshsales Suite

Accomplish communication through social media channels from Freshsales Suite using MessageBird
Published by support(about almost 2 years ago)
Version History
Version 1.0
Visit Site To Install
OverviewInstallation InstructionsPrivacy & Security
Conduct all your business conversations from Freshsales Suite using your preferred social media platforms and manage all of them in one go with the help of MessageBird for Freshsales Suite. Initiate conversations using WhatsApp, SMS & Viber channels. Integrate social media channels such as Instagram, Messenger, LINE and much more. Access the conversations from all the channels within the MessageBird Inbox. Here you can select any conversation to view the chat history and send messages. Furthermore, search for any contact number to view the conversation and select any MessageBird channel to view all conversations held using the channel. Always remain up to date with your abundant clients with the help of real-time notifications for incoming MessageBird messages that can be accessed and viewed in a couple of clicks. You can utilize the array of features available within the integration to enhance and simplify all your communications.

App Details

Categories
Chat, Video & Telephony

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

Integrate MessageBird multi-channel communication into Frehsales Suite in just a few minutes. - Install the AppCursor Chrome extension - Install MessageBird for Freshsales Suite from the Ulgebra Apps Marketplace - Enter your Freshsales Suite credentials - Authorize Freshsales Suite account - Enter MessageBird live Access Key - Authorize MessageBird account The integration is set up, and you can now explore the application's various features.

App Details

Categories
Chat, Video & Telephony

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support

App Details

Categories
Chat, Video & Telephony

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

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