Miuros Review allows you to build scorecards, evaluate interactions and analyze results all in the same place, so that you can build better customer experiences - one interaction at a time. Trusted by TransferWise, Deezer, GetYourGuide & many more! - Automatically assign and schedule reviews ahead of time - Build your own scorecards - Agent development plan: A central place where you keep track of feedback given to agents. - Play with your data and get actionable insights with 360° reporting - Notifications when reviews are assigned, completed or are about to expire - Quickly identify whether an issue is at an agent level, common in a team or is a wider problem. - Peer-to-Peer reviewing and Calibration functionality - Chrome browser extension “Miuros was a wonderful change. It definitely takes pressure off the agents; here they can constantly check how they're doing and if they have any questions they can talk about it right away”. - TransferWise “Having a single, detailed view for my entire team enables me to identify the key topics we need to work on. Before, it wasn’t possible without complex excel analysis!” - TransferWise "Now with Miuros Review we've been able to level up to the next stage and share information and feedback with everybody" - Deezer