Freshworks Marketplace

Overview

Ratings and Review

Installation Instructions

Privacy & Security

MOBtexting integration for Freshdesk allows customers to get notified through SMS on ticket updates: - SMS notification on ticket creation. - SMS notification on ticket status change. - SMS notification on new reply/public note on a ticket. - Easy configuration through API.

App Details

Categories

Ticketing & Automation

Chat, Video & Telephony

Developer Resources

Developer Support Website

Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

FAQs Marketplace User Terms

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Atlassian Jira Plus

Sync Freshdesk tickets with Jira issues for streamlined collaboration and efficient issue resolution.

Hide Fields

Hide any field in a Freshdesk ticket based on the condition(s) preset by the user.

Customize From Email Address

Automatically set 'From' email based on ticket properties, simplifying multiple support emails.

Set Ticket Field Options

Customize dropdown and dependent field options based on ticket field values.

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No reviews available for this app.

App Details

Categories

Ticketing & Automation

Chat, Video & Telephony

Developer Resources

Developer Support Website

Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

FAQs Marketplace User Terms

You may also like

Atlassian Jira Plus

Sync Freshdesk tickets with Jira issues for streamlined collaboration and efficient issue resolution.

Hide Fields

Hide any field in a Freshdesk ticket based on the condition(s) preset by the user.

Customize From Email Address

Automatically set 'From' email based on ticket properties, simplifying multiple support emails.

Set Ticket Field Options

Customize dropdown and dependent field options based on ticket field values.

Explore more apps

Usage guide https://portal.mobtexting.com/docs/help/plugins/freshdesk Kindly contact our support team for detailed installation instructions: https://www.mobtexting.com/contact-us

App Details

Categories

Ticketing & Automation

Chat, Video & Telephony

Developer Resources

Developer Support Website

Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

FAQs Marketplace User Terms

You may also like

Atlassian Jira Plus

Sync Freshdesk tickets with Jira issues for streamlined collaboration and efficient issue resolution.

Hide Fields

Hide any field in a Freshdesk ticket based on the condition(s) preset by the user.

Customize From Email Address

Automatically set 'From' email based on ticket properties, simplifying multiple support emails.

Set Ticket Field Options

Customize dropdown and dependent field options based on ticket field values.

Explore more apps

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.

What is End-User data?

Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.

Data Management and Storage

Does your app use AI or GenAI features?

Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?

Does your app collect / process any End-User data?

Does your app store any End-User data?

Does your app share End-User Data with any third party entities?

Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?

Can the End-User data be exported?

Can End-User data be accessed through your app logs?

Is the End-User data encrypted at rest?