Following are the supported actions
- Add a public or private note to a ticket
- Create a ticket
- Update a ticket
Following are the triggers supported
- When a ticket is created
Following are the definitions supported
- Ticket response
- Update a ticket response
- Add a note to a response
To understand how the installation works, open the link below in a new tab.
https://docs.microsoft.com/en-us/connectors/freshservice/#creating-a-connection
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
1.0 (July 2023)
No release notes found
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