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The PDF Preview app for Freshdesk enables support agents to view PDF attachments within tickets, without the need to download the file to your system before opening it.
Key Features:
✨ Instant PDF Previews: Say goodbye to the hassle of downloading PDF files before viewing. With PDF Preview for Freshdesk, your agents can seamlessly access and view PDF documents within the ticket interface, saving valuable time and effort.
✨ Effortless Integration: Our app seamlessly integrates into Freshdesk, ensuring a user-friendly experience without the need for complex configurations or setups.
✨ Streamlined Support Workflow: By eliminating the need to download documents locally, your support agents can focus on addressing customer queries promptly and efficiently, enhancing overall support workflow.
✨ Customer-Centric Assistance: Provide top-notch service by having all necessary information at your fingertips. View PDF attachments in real-time, enabling a more personalized and informed interaction with customers.
✨ Secure and Efficient: PDF Preview for Freshdesk maintains the security of your documents while enhancing your support capabilities. No more concerns about storing files locally on an agents file system.
Upgrade your support experience with PDF Preview for Freshdesk: Try PDF Preview today.
Questions? Please reach out to support@canary-apps.com
After installing the PDF Preview from the Freshdesk app marketplace a configuration screen will appear.
This is needed in order for the app to be able to display the list of attachments associated with your tickets.
Once the credential setup is completed the app will be visible in the sidebar of your tickets - the name is PDF PREVIEW.
Open a ticket with PDF attachments and start viewing PDF documents without the need to download the files. ✨
Backed by a Platform-as-a-Service including a data store and serverless runtimes, and our rich Crayons component library, our SDK allows you to develop and deploy apps in a flash.