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Polytomic

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Polytomic automatically attaches internal customer context to your tickets to speed up resolution.
Published by Polytomic(about 4 years ago)
Free
1
Version 1.0
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Polytomic automatically displays internal customer data in support tickets no matter where it sits in your company. By showing requested customer data in every ticket, you can cut down ticket response times and increase customer happiness. Here are example data you can show for the ticket submitter: - The state of their production environment - Their service signup date - Their account manager from Salesforce - Their latest orders and error logs These are mere examples; Polytomic supports the querying of data from any source. Sign up first at https://www.polytomic.com to activate your organization's account.

App Details

Categories
Data management & Analytics

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

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App Details

Categories
Data management & Analytics

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

1. Sign up to our service at https://www.polytomic.com 2. We will provision your account and onboard you to your first data pipeline 3. Install the Polytomic FreshDesk app and enter your Polytomic API key to display your requested data in every ticket

App Details

Categories
Data management & Analytics

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

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App Details

Categories
Data management & Analytics

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

Go to Developer Portal