Primer is the first automation platform for payment and commerce. With Primer, merchants have all the ready-made infrastructure they need to optimise for payment success and build the smoothest end-to-end buying experiences for end customers. This app allows you to connect Freshdesk with over 100 tools, payment processors & payment methods without writing code. Benefits: - Create support tickets based on conditions that you set up in your Primer workflow. - Connect Freshdesk with other payment processors & commerce tools without writing code. Supported feature(s): Ticket Creation - This allows you to create a Freshdesk ticket from a Primer workflow.