Freshworks Marketplace

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Print Ticket PDF

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Elevate Your Brand with Customized PDFs!
Published by morfdevelopment(about 29 days ago)
Paid
Version History
Version 2.0
Supported for
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Take your customer service to the next level by enabling agents to print PDF tickets with personalized templates. Our user-friendly interface and advanced customization options empower your team to craft professional, branded PDFs without the need for design expertise. Key Features: 1. Template Editor: Seamlessly integrate all ticket fields (including custom ones) and create separate templates for different types of messages. 2. Print Options: Enable printing of customer-friendly PDFs (without private messages) and agent-ready PDFs (with all messages included). 3. Default Styling: Mirror the Freshdesk ticket styling with our default template, ensuring a consistent look and feel. 4. Preview Mode: Set sample values and preview how the final PDF will appear, ensuring a perfect fit before printing. Empower Your Company: By personalizing PDF documents to match your company's style and ethos, you'll reinforce brand identity and leave a lasting impression on your customers. With our tool, every interaction becomes an opportunity to showcase your professionalism and attention to detail.
1) Copy your Freshdesk domain and place it in the "Freshdesk Domain Name" field in App settings 2) Copy your Agent API Key (click on Profile picture > Profile Settings >View API Key) and place it in the "Agent API Key" field in App settings 3) Click on "Validate" button to validate credentials. 4) Load default template or create own template via template editor. Refer to the manual (https://github.com/MorfDev/freshdesk-print-ticket/blob/main/README.md) will help you to create/update template
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
* Charges may apply from the app developer.
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