​Have you ever lost business-critical data in Freshdesk? Be safe, and start protecting your Freshdesk account today with Pro Backup. Pro Backup backs up all relevant data in your Jira account in a secured and automated way: * Automated & safe: We backup your account once every 24 hours and store everything with heavy encryption on our servers. * Snapshots: Look up previous versions of your tickets, contacts and comments and create copies back to your account * Restore: If a ticket or a contact was deleted, you can recover and restore it with just a few clicks. * Accessible: We offer the option to sync your backups to your Google Drive in easily readable Google Sheets. If your Freshdesk would be offline, you can still access your data.