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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Quivr is an AI-powered tool designed to streamline and automate customer ticket replies, directly within your ticketing system. Support teams can save time, improve customer satisfaction, and scale their operations with this innovative solution.
Key Features of this app include:
- Seamless integration into Freshdesk workflow
- Automatic replies based on confidence and conditions
- High-quality reply drafts using full ticket context
- Deep context awareness leveraging ticket history, customer messages, metadata, and internal tools
- Significant productivity boost by reducing response time and cognitive load
Advantages of using this app are:
- Time-saving automation allowing support teams to focus on more complex tasks
- Improved customer satisfaction with high-quality, context-aware replies
- Scalability and efficiency in handling a high volume of customer tickets
Take your customer support to the next level with Quivr. Install the app now and experience a more efficient and effective support system.
App Details
Categories
Ticketing & AutomationAI & BotsChat, Video & Telephony
To generate draft responses, Quivr needs to ingest your support tickets.
This requires a Quivr account and an associated API key.
To create your account and obtain an API key, please contact us via:
https://www.quivr.com/contact
Once your account is set up, you can proceed with the integration.
App Details
Categories
Ticketing & AutomationAI & BotsChat, Video & Telephony
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
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Version History
1.0 (September 2025)
No release notes found
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