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Retently

By integrating Freshservice with Retently NPS, you can sync NPS (net promoter score) scores with Freshservice and trigger NPS surveys.
Published by support(about almost 2 years ago)
Version History
Version 1.0
Supported for
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OverviewInstallation InstructionsPrivacy & Security
By installing the Retently NPS app, you can: - Grow Retention Rate: Use feedback to improve your company & customers experience - Uncover Roadblocks: Identify what are the most common pain-point for churning customers. - Improve Satisfaction: Collected feedback and act on insights to improve customer satisfaction. What is Net Promoter Score? Net Promoter Score (NPS®) is a customer satisfaction metric and an alternative to traditional loyalty surveys.

App Details

Categories
CRM & Sales

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

Please copy paste the link https://www.retently.com/nps-integrations/freshservice/ to get a detailed step by step guide for the integration.

App Details

Categories
CRM & Sales

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support

App Details

Categories
CRM & Sales

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

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