1.0 (July 2023)
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Retently
By integrating Freshservice with Retently NPS, you can sync NPS (net promoter score) scores with Freshservice and trigger NPS surveys.
Published by Freshworks(about almost 2 years ago)
Supported for
By installing the Retently NPS app, you can:
- Grow Retention Rate: Use feedback to improve your company & customers experience
- Uncover Roadblocks: Identify what are the most common pain-point for churning customers.
- Improve Satisfaction: Collected feedback and act on insights to improve customer satisfaction.
What is Net Promoter Score?
Net Promoter Score (NPS®) is a customer satisfaction metric and an alternative to traditional loyalty surveys.
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Please copy paste the link https://www.retently.com/nps-integrations/freshservice/ to get a detailed step by step guide for the integration.
App Details
Categories
Developer Resources
Marketplace Resources
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
App Details
Categories
Developer Resources
Marketplace Resources
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