Automate Freshdesk-Salesforce integration for efficient case management with mapped fields.
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Revolutionize your customer support workflow with our cutting-edge app. Seamlessly connecting Freshdesk and Salesforce, it empowers businesses to create synchronized tickets effortlessly, ensuring real-time updates and accurate data transfer. Manage cases seamlessly, update details effortlessly, and foster collaboration for a unified and efficient customer service experience. Elevate your support operations with our powerful integration.
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For detailed instructions on how to set up the "Salesforce Case & Freshdesk Ticket Integration" app, please follow the link below. This guide will walk you through the entire process, from logging in to Salesforce, creating a connected app, to configuring custom fields in Freshdesk. Ensure to follow each step carefully to successfully integrate Salesforce with Freshdesk.
Doc Link :- https://nikqiktechnologies.freshdesk.com/support/solutions/articles/51000409150-salesforce-freshdesk-case-integration-by-nikqik
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