webMethods.io makes it easy to integrate Freshdesk with SAP® software, allowing you to easily sync data across both systems so you can be sure your source of record is always up-to-date. With a bi-directional syncing between SAP® and Freshdesk, webMethods.io enables your customer support organization to respond and address the needs of your clients in real-time while maintaining proper data hygiene. webMethods.io supports cloud, on-premise, and hybrid connectivity. With webMethods.io, you can: - Connect your SAP® system with Freshdesk using our easy drag-and-drop interface to automate your integration workflows - Add, edit or remove companies and contacts in SAP via Freshdesk’s user-friendly interface - Retrieve SAP customer data, contacts and support ticket details in Freshdesk - Open, edit and delete customer support tickets and create triggers for when a ticket is created or updated Key benefits: - Quick and easy integration between SAP® software and Freshdesk - Comprehensive management of customer data and tickets in one system - Improved customer ticket handling and response times