SharePoint Search Connector [Beta]
Verified by FreshworksThe SharePoint Connector (Beta) enables Freddy AI Agent to search SharePoint content, making it easier for employees to find accurate information
Published by Freshworks(about 1 year ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
This feature is currently in Private Beta and is available only for nominated Enterprise customers.
Key Features:
1. Enhance Freddy AI Agent responses: Resolve employees’ issues with improved Freddy AI Agent's responses powered by intelligent search across external knowledge sources.
2. Eliminate scattered information: Leverage a comprehensive search solution that retrieves information from multiple knowledge sources in your workplace.
3. Experience effortless sync and updates: All content updates and user permissions are synced automatically to maintain high accuracy and access controls.
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Note: You need to be a SharePoint admin to set this up.
Please note that signing up a customer for this capability also signs them up for the private beta for GenAI features for Freddy AI Agent
Please reach out to your Customer Success Manager or Support to have it enabled for you
Learn more: https://support.freshservice.com/support/solutions/articles/50000009529-enhance-freddy-ai-agent-search-with-sharepoint-search-connector-beta-integration
Data Management and Storage
Does your app use AI or GenAI features?
Yes
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
Yes
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
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Version History1.0
No release notes found