Key Features: 1. Enhance Freddy AI Agent responses: Resolve employees’ issues with improved Freddy AI Agent's responses powered by intelligent search across external knowledge sources. 2. Eliminate scattered information: Leverage a comprehensive search solution that retrieves information from multiple knowledge sources in your workplace. 3. Experience effortless sync and updates: All content updates and user permissions are synced automatically to maintain high accuracy and access controls. ------------------------------------------------------------------------------------------------------------- Note: You need to be a SharePoint admin to set this up. Learn more: https://support.freshservice.com/support/solutions/articles/50000009529-enhance-freddy-ai-agent-search-with-sharepoint-search-connector-beta-integration