This app connects Freshworks AI Agents to your ShipStation account, automating key order and shipment management tasks. It empowers AI Agents to instantly find, create, and update orders and shipping labels, reducing manual work for your support and logistics teams. This leads to faster response times and a more streamlined fulfillment process. Key Capabilities: - Find orders using a customer's name, order number, or order ID. - Create new orders or update existing ones. - Generate shipping labels, track shipments, and void labels if needed. - Place orders on hold or release them for fulfillment. Use Case Ideas: - Quick Order Lookup: A customer asks about their order. The agent can find it with just their name and provide an immediate update. - Address Change: A user says, "I need to change the shipping address for my latest order." The agent can find the order and update the address before it ships. Getting Started: To get started, you will need your ShipStation API Key and API Secret.