Axiom is a member of the Squaretalk family of advanced software solutions for the customer communication ecosystem. Axiom is a business communication and workforce optimization platform geared for inbound customer support and sales teams. Dial calls with a single click, manage call traffic directly from your Freshsales Suite. View caller details and purchase history during each call, record all calls and link them to your Freshsales Suite. Squaretalk Axiom also provides extensive features for admins to monitor calls and agents in real-time, whisper advice to agents, or take over calls if needed Whether agents are working from home or on-site, Axiom gives agents all the tools they need to provide secure, high level, and personalized service to customers worldwide. Through deep integration with Freshsales Suite, Axiom distributes calls and historical data to the most suitable agents, allowing them to personalize every interaction. Axiom also routes the calls to agents at an optimal rate to ensure efficient use of agents' time and maximize ROI. Axiom offers Freshworks users a world of modular features that include, High fidelity voice, video and data communications, Local, mobile, national and toll-free virtual phone numbers in more than 100 countries and 3762 area codes worldwide, and instant website interaction that connects potential customers with sales agents within 30 seconds.