Let's take a look at how the various customers of Freshdesk's suite of products can take advantage of the Storylane integration, Are you a Freshdesk Customer Service products user? 1. Textual documentations is old school. Now help your customers get onboarded and realise the aha moment of your product sooner, with a library of video documentations. 2. Solve customer queries on the go by helping them with interactive walkthroughs of your product to greatly reduce your mean ticket resolution time. Are you a Freshdesk IT Service products user? 1. Empower your employees to resolve all of their issues themselves through a repository of interactive product walkthroughs. Are you a Freshdesk CRM products user? 1. Embed guided product tours on your website, landing pages, blog posts, social media or share in email campaigns, and have all the engagement data flowing into your CRM. 2. Personalize engagement, shorten your sales cycle and go after your best leads through interactive product demos that will wow your buyers. 3. Tailor your product and give every prospect a unique experience basis their specific needs through in-built checklists that lets them choose their own adventure.