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Unlock the full potential of your Freshdesk support platform with the integration of Stripe. Our app seamlessly integrates the two platforms, giving support agents all the customer data they need right at their fingertips.
With the app installed on Freshdesk, agents can view all the customer's subscriptions, payments, payment links and invoices from the Stripe dashboard, without ever leaving the ticket page.
The Subscriptions tab provides a comprehensive list of all subscriptions associated with each customer, and gives agents the ability to pause, update, or view the details of each subscription.
The Payments tab gives agents a complete overview of all payment methods on file, including the ability to edit credit card details and change the default payment method. Payments made so far are also displayed in this tab.
The Invoices tab displays all invoices sent to the customer, with the option to view the details of each invoice.
Say goodbye to the hassle of switching between platforms and start providing top-notch support with the integration of Freshdesk and Stripe.
- Generate Stripe API Key. When logged in as Stripe Admin, open the API keys page (https://dashboard.stripe.com/apikeys), and click the Create secret key button.
- If you're going to use a restricted API key, this app requires the following permissions:
a) Charges - Read & Write
b) Customers - Read
c) PaymentIntents - Read & Write
d) PaymentMethods - Read & Write
e) Products - Read
f)Invoices - Read & Write
g) Prices - Read
h) Subscriptions - Read & Write
- Install this app by clicking the Install button above
- Enter the Stripe API Key generated in step 1
For assistance, please reach out to our support team via help@supporto360.com
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