Effortlessly transfer tickets between Freshservice domains with Ticket Bridge
Paid
Verified by Freshworks
App has been reviewed by Freshworks and found to be compliant with our Marketplace coding and security guidelines
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OverviewReviews How to install?
Say goodbye to the hassle of manually transferring tickets between Freshservice domains. With Ticket Bridge, you can effortlessly send tickets from one domain to another with just a few clicks.
Whether you need to move tickets to:
- Another domain,
- Another workspace in another domain.
- Another group in the other domain
- or to another agent within a group in the other domain
TicketBridge makes it easy. Plus, with its user-friendly interface and intuitive features, you'll be up and running in no time.
Streamline your ticketing system and save time with Ticket Bridge.
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This app has been developed by Synerity (https://synerity.eu) Your partner of choice if your organization wants more from their internal and external service and support solutions.
At Synerity we are able to help you with your own custom solutions, integrations and apps.
Please send us an email at support@synerity.se, and one of our customer representatives will get back to you shortly.
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1. API Key for the source system. Article to find it https://support.freshservice.com/en/support/solutions/articles/50000000306-where-do-i-find-my-api-key
2. Name of the source domain (https://SOURCEDOMAIN.freshservice.com).
3. Email that will send ticket to other freshservice domain.
4. API Key for the target system that will recieve the ticket.
5. Name of the target domain. (https://TARGETDOMAIN.freshservice.com).
Not an Admin? Share this app with your admin to install it for you.
Version History
Version 2.0
Released on Mar 13, 2024
The Ticket Bridge App now includes workspace filtering, in addition to group and agent filtering.
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