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Transform support agents into superheroes with TicketGPT Pro!
All-in-one solution, no separate AI account needed. Enterprise-grade cloud AI powered by Google Gemini delivers instant ticket summarization, emoji-based sentiment analysis, and business, ticket context-aware auto-replies in 40+ languages. Lightning-fast 2-3 second response times. Empower your team with AI efficiency today!
Free Trial - First 20 days
- 100 requests per month (max 20 requests per day)
Paid PRO - Post 20 days of installation or app turning PAID in Freshworks Marketplace.
- 10,000 requests per month (max 1000 requests per day)
For higher limits reach out to our support team. We offer customer domain isolated request limits and can be increased as per demand.
1. **Freshdesk Domain**
- Enter your Freshdesk subdomain only (e.g., enter `acme` for `acme.freshdesk.com`)
2. **Freshdesk API Key**
- Generate your API key: Go to **Freshdesk → Profile Settings → View API Key**
- Learn more: https://support.freshdesk.com/support/solutions/articles/215517-how-to-find-your-api-key
3. **Business and Brand context**
- Provide your business context and brand tone and signature for more customized AI responses as per your brand needs.
4. **Plan and AI Logs**
- You can view your current plan, request limits and used quota anytime
- We also offer a request metadata log for complete trust and transparency of the calls your agents perform with our AI
Backed by a Platform-as-a-Service including a data store and serverless runtimes, and our rich Crayons component library, our SDK allows you to develop and deploy apps in a flash.