Easy to install, secure AI offering for effortless ticket summaries, sentiments & replies
Published by Pravar Pro(about almost 2 years ago)
Paid
3
Version 2.0
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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
No need for any separate AI account for installation. All in one app. We use a dedicated Azure based AI service for this app which ensures enterprise grade best practices with a quick response time for all AI calls.
Agents can use AI to summarise the ticket conversation, analyze the sentiment of the conversation with an emoji on their screen. Agents can also generate context aware automated replies in a few seconds using the power of AI.
TicketGPT PRO can transform your agents into superheroes!
No need for any OpenAI/ AI account mapping. Just configure your Freshservice API key, domain.
Generate an API key for Freshservice - Please refer to the solution article for steps. https://support.freshservice.com/en/support/solutions/articles/50000000306-where-do-i-find-my-api-key-
Backed by a Platform-as-a-Service including a data store and serverless runtimes, and our rich Crayons component library, our SDK allows you to develop and deploy apps in a flash.