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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
With Visence integration, provide a seamless support experience for your users.
An innovative solution designed to create memorable experiences for your customers!
The Visence integration offers the following features:
- Online/offline user status on your product
- Call or video call directly into your client's account
- Co-navigation with the client in just one click
- Visual access to the client's console without requiring any action from their end
- Note-taking capabilities during calls
- Data synchronization for seamless call management
Integration of Visence empowers you to:
- Offer your clients highly engaging and unique human experiences.
- Effectively support your clients, enhance your team's productivity, and reduce resolution times significantly.
No downloads are required for your clients.
1. Sign up to Visence : https://app.visence.co
2. Copy and paste the Visence javascript code onto your product : [https://www.notion.so/visence/Integrate-Visence-fc71f15bc6624ff5ba3ea9dc58959ff5](https://www.notion.so/fc71f15bc6624ff5ba3ea9dc58959ff5?pvs=21)
3. Click the link on Freshdesk to call them in-your-app, see their screen and remotely guide them.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
2.0 (June 2024)
Fix redirect url bug
1.0 (June 2024)
No release notes found
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