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Workday Connector App

Automate workflows between Freshservice and Workday. Available for Pro & Enterprise plans only.
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56 installs
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By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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Note: This integration requires Connector App Tasks add-on and is available for customers with active subscriptions to Pro and Enterprise plans. Freshservice and Workday users can now integrate their accounts, start syncing their user data between the two apps, and help the employee records stay updated and consistent via this integration. Integrate Workday with Freshservice to 1. Sync user data between the two apps around employee information 2. Automate employee workflows out-of-the-box (like onboarding) that require minimal technical bandwidth Customise OOTB workflows based on account-specific requirements Learn More: https://support.freshservice.com/en/support/solutions/articles/50000006196-freshservice-integration-with-workday-upcoming-
2.3
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56 installs
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Andrew Hurley
Johan Leinonen
Kathleen Woestehoff
Here is a quick step-by-step guide on how to successfully integrate & use these two apps Pre-requisite: Connect and authenticate your Workday app for this integration using this detailed documentation before starting the integration setup inside Freshservice. Steps to authenticate your Workday app STEP-1: Installing your Workday Connector app in Freshservice STEP-2: Configuring the installed Workday app from Settings -> Connector Apps Step-2.1: Choosing an out-of-the-box Recipe listed under the Recipes tab Step-2.2: Mapping the user data fields for the Widget STEP-3: Understanding the Overview tab STEP-4: Accessing the Workday widget inside Freshservice on the Ticket details page Detailed help article on the integration: https://support.freshservice.com/en/support/solutions/articles/50000006196-freshservice-integration-with-workday-upcoming-
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
Yes
What End-User data does your app collect/process?
User data supported by Workday API
What is the purpose of collecting/processing the data?
User sync from Workday
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
* Charges may apply from the app developer.
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